14 Days Returns / Exchange from the date of purchase. 

We accept returns on unworn / unused items and all items or item must be returned in the same condition you recieved them in, this includes all packaging within 14 Days of your orginal purchase. Items must be in resaleable condition. 

Clo's Bows reserves the right to refuse to exchange or refund items that are not returned within 14 days return period.

Please use our contact form to request a return. 

Buyer is responsible for return delivery fees or dropping off at Clo's Bows location.

Once your refund has been received we will inspect the items / item to check they are eligible to be approved for a refund. If approved we will automatically process a refund the original payment method. This can take a few days depending on your payment method please allow time for this.  

We do not accept refunds on sale items or gift cards.

Chocking Hazard!

All hair accessories must always be worn under adult supervision, no child should be left unattended whilst wearing them due to small parts and strangulation.

Always remove all hair accessories when sleeping.

All hair accessories are not toys.

Personalised Sunglasses 

May contain small parts!

Do not leave your child unattended with this product 

These are not a toy.

We aim to dispatch your order within 2 - 4 working days. You will receive an notification when your order has been successfully dispatched. 

It is the buyers responsibility to ensure their delivery address is correct so please check your details before completing your order. 

UK Delivery 

All of our orders are tracked you will receive a tracking reference to be able to track your delivery. Delivery can take 2 - 4 Days by our courier. UK standard is free when spend £20 or more.

All other countries

All of our international orders are tracked you will receive a tracking reference to be able to track your delivery.

We are not responsible for delays due to delivery courier as this is completely out of our control once it has left our establishment. But we will do our absolute best to keep up to date with delays and will chase the courier company were necessary.

Please contact with any delivery issues via the contact form.

Business days are Monday - Friday.

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. 

 Klarna's Pay in 30 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. 

klarna.com/uk/terms-and-conditions